Contact Us

Need help? Our Customer Care team is here to answer your questions!

Customer Care:

(866) 867-0330 (Toll Free)

[email protected]


Monday – Friday 8:00 am – 9:00 pm ET and Saturday 8:00 am – 12:00 pm ET


(844) 805-0511 (Toll Free)


Written Servicing Request

Qualified Written Requests are required to be submitted to the address listed below. When The Money Source Inc. is in receipt of a Qualified Written Request (as defined by RESPA), an acknowledgment notice is sent within five (5) business days and we will respond to you within thirty (30) business days of receipt of your written notice, unless otherwise defined by RESPA guidelines.

The Money Source Inc.

500 South Broad Street, Suite 100A

Meriden, CT 06450

Attn: Customer Care Escalations

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