Frequently Asked Questions (FAQs)

If you have questions about your loan with The Money Source Inc. and would like to speak to someone, please give us a call at (866) 867-0330. Our team members are available Monday – Friday 8:00 am – 9:00 pm ET and Saturday 8:00 am – 12:00 pm ET to help you.


Requesting Written Material

Q: How do I request a Verification of Mortgage (VOM)?

Send a written request, signed by all borrower(s), via US mail, Email or fax: The Money Source Inc. 500 South Broad Street, Suite 100A Meriden, CT 06450 Fax: 203-285-8452 Email: [email protected]

Q: How do I request a payoff statement?

Send a written request, signed by all borrower(s), via mail or fax: Email to [email protected], or fax 888-962-8868 or mail to The Money Source inc 500 S Broad St Meriden, CT 06450 A payoff statement is generally mailed within approximately two business days or faxed by the next business day. There may be a fax fee associated with the payoff request if the payoff is to be faxed.