Frequently Asked Questions (FAQs)
If you have questions about your loan with The Money Source Inc. and would like to speak to someone, please give us a call at (866) 867-0330. Our team members are available Monday – Friday 8:00 am – 9:00 pm ET and Saturday 8:00 am – 12:00 pm ET to help you.
Natural Disaster Assistance
At TMS, people matter, and we are here to help. We are truly sorry if you have been impacted by the recent natural disaster. We understand this is a difficult time and you may not have easy access to your documents and records. We’re committed to helping you understand your options and the resources available to you.
If you work or live in a presidentially declared major disaster area please contact us immediately at 866-867-0330 so that we may discuss your available assistance options.
Click Here to see if your property is in one of these areas.
Next, to help you get back on track, we have outlined some steps you can take regarding your home as well as other helpful links and contact information:
2. Call your homeowner’s insurance agent or company and your flood insurance agent to discuss your situation and whether you’ve been impacted by storm/wind damage and/or flooding.
3. If you have experienced flood damage and do not have flood insurance, you can contact FEMA at 1-800-621-3362 or go to DisasterAssistance.gov for help.