Requesting Written Material
How do I request a Verification of Mortgage (VOM)?
You can request a
Verification of Mortgage (VOM) on the customer website, third party portal,
mail, or by phone.
Website: The easiest and fastest way to request a
Verification of Mortgage is through our customer website. Under the “Loan
Information” section you will find the Verification of Mortgage option that
will take you to our Verification of Mortgage form. Simply fill in the
information on the form, and we will send you your Verification of Mortgage.
Requests: Submit your request electronically via our
third-party portal, which can be found at the bottom of the customer website tmscustomer.com
Mail: If you’d like to request by mail, please send us a letter stating that
you’d like a Verification of Mortgage. Please be sure to include your loan
number, the address of the property, and your up-to-date contact information.
Send your written request, signed by the borrower(s) to:
The Money Source
ATTN: Customer Care
500 South Broad St. Ste 100A
Meriden, CT 06450
The VOM request will be emailed or mailed within approximately 48 business
hours of receipt of your request.