Frequently Asked Questions (FAQs)

If you have questions about your loan with The Money Source Inc. and would like to speak to someone, please give us a call at (866) 867-0330. Our team members are available Monday – Friday 8:00 am – 9:00 pm ET and Saturday 8:00 am – 12:00 pm ET to help you.


Standard Servicing Fee Schedule

The following fees may be charged for certain services related to the servicing of your loan. The actual fees charged may be different, or there may be no fee, depending on state law, and investor or insurer requirements. Please note the fees listed below are subject to change.

Fee Type
 
Description
 
Amount
 
Amortization Schedule
 
We do not charge a fee for generating a copy of the amortization schedule on a loan. However, there is a fee associated with recasts (see below).
 
$0
 
Appraisal Fee
 
Appraisal fees are charged when an appraisal is required to determine the value of your property. Actual fees and costs of an appraisal are based upon the type of service rendered and are subject to local law and investor guidelines. We charge only the actual fees and costs incurred for the service.
 
Up to $915
 
Assumption Fee
 
Assumption fees are charged when a request is made and approved to change the individual(s) legally responsible for the mortgage loan. Assumption fees are subject to state and investor limitations.
*On VA Assumptions, a .5% Funding Fee is also required.
 
Up to $900
 
Bankruptcy Fees and Costs
 
These fees and costs are incurred by the Servicer once a borrower files for bankruptcy. Amounts vary in accordance with bankruptcy type, jurisdictional requirements, and state law.
 
Varies
 
Broker Price Opinion (BPO) Fee
 
BPO fees are charged when a BPO is required to determine the value of your property. We charge only the actual fees and costs incurred for the service.
 
Up to $275
 
Express Mail
 
The actual cost of expediting mail is charged if requested by the borrower or an authorized third party.
 
Actual cost
 
Fax Fee/Electronic Delivery Fee
 
We do not charge an additional fee for electronic delivery or faxing of documents.
 
$0
 
Foreclosure Fees and Costs
 
These fees and costs are incurred by the Servicer once the Servicer initiates the foreclosure process. Amounts vary in accordance with jurisdictional requirements, state law, and investor guidelines.
 
Varies
 
Foreclosure Attorney Fees
 
These fees are incurred for legal services associated with the foreclosure process. Amounts vary in accordance with jurisdictional requirements, state law, and investor guidelines.
 
Up to $6,000
 
Inspection Fees
 
Inspection fees are incurred at the time of inspection which may be ordered monthly once a loan becomes delinquent and/or following a disaster. The amount and frequency of the fee is dependent on investor/insurer requirements.
 
Up to $45
 
Insufficient Funds (NSF) or Returned Check Fees
 
NSF fees are charged when a payment is returned due to insufficient funds in the payee’s bank account. NSF fees are charged based on state and investor allowable limits.
 
Up to $40
 
Late Charge Fee (%)
 
Late charges are assessed for payments not received by the due date plus any applicable grace period. Late charges are calculated based on the terms of the Note, subject to state and investor limitations. Late charges specific to your loan can be found on your billing statement.
 
Up to 5%
 
Lien Release
 
Lien release fees are charged in connection with the payoff of a loan in order to satisfy the mortgage and release the lien. We charge only the actual fees and costs incurred.
 
$9
 
Litigation Fees and Costs
 
These fees and costs are incurred by the Servicer in order to litigate a claim made by or against a borrower. Fees and costs vary by type of litigation.
 
Varies
 
Loan Modification Fee
 
We do not charge a fee for modification of a loan.
 
$0
 
Loss Mitigation Processing
 
We do not charge a fee for processing a loss mitigation application.
 
$0
 
Partial Lien Release
 
Partial release fees are charged when partial release of a lien is requested. A partial release of a lien releases a portion of the property from the borrower’s debt obligation. We charge only the actual fees and costs incurred.
 
Up to $550
 
Payment Fee - Automated Phone (IVR) Fee
 
We do not charge a fee for making a payment over the phone using our automated IVR system.
 
$0
 
Payment Fee - Online (Web) Payment Fee
 
We do not charge a fee for making a payment online using our borrower portal or mobile app.
 
$0
 
Payment Fee - Live Agent Fee
 
A fee may be charged for making a payment over the phone with the assistance of a live agent from our Customer Care Team.
 
Up to $16
 
Payoff Statement
 
A fee may be charged for generating a payoff statement upon request, subject to state and investor limitations.
 
Up to $60
 
Property Preservation Fees and Costs
 
These costs are incurred when a property is vacant, and services are required to maintain the property and prevent damage. Costs vary by property conditions, local law, and insurer requirements.
 
Varies
 
Recast Fee
 
A recast fee is charged for recasting or re-amortizing the loan after a substantial sum is paid to reduce the unpaid principal balance of the loan and lower the required monthly payments.
 
$300
 
Recording Fee
 
Recording fees are charged when loan documents are recorded with states, counties or municipalities. Recording fees vary by individual jurisdiction. We charge only the actual fees and costs incurred.
 
Varies
 
Title Search
 
This fee is charged when a title search is required on the property securing a loan we are servicing. Costs vary by state requirements and associated vendor fees. We charge only the actual fees and costs incurred for the service.
 
Varies
 
Verification of Mortgage
 
We do not charge a fee for processing and issuing a verification of your mortgage to a third party.
 
$0
 

Arkansas: Foreclosure attorney fees of up to $1,750. Insufficient Funds (NSF) fee of up to $25. No fee for payoff statement. All other fees above apply.

Connecticut: Foreclosure attorney fees of up to $3,450. NSF fee of up to $20. No fee for payoff statement. All other fees above apply.

Georgia: Foreclosure attorney fees of up to $1,700. NSF fee of up to $30. No fee for payoff statement. All other fees above apply.

Hawaii: Foreclosure attorney fees of up to $6,000. NSF fee of up to $20. No fee for payoff statement. All other fees above apply.

Montana: Foreclosure attorney fees of up to $1,800. NSF fee of up to $30. No fee for payoff statement. All other fees above apply.

Nevada: Foreclosure attorney fees of up to $2,000. NSF fee of up to $25. Payoff statement fee of up to $60. All other fees above apply.

New Jersey: Foreclosure attorney fees of up to $4,500. NSF fee of up to $20. No fee for payoff statement. All other fees above apply.

New York: Foreclosure attorney fees of up to $5,225. NSF fee of up to $20. Late charge fee % of up to 4%. No fee for payoff statement. All other fees above apply.

North Carolina: Assumption fees range from $125-$400. Foreclosure attorney fees of up to $2,350. NSF fee of up to $35. Late charge fee % of up to 4%. No fee for payoff statement. All other fees above apply.